Privacy Policy

1.0 OUR BELIEFS REGARDING USER PRIVACY AND DATA PROTECTION

We (RESULTS inc) see it as our duty of care to keep personal data safe and to ensure that all personal data is used and stored in accordance with applicable data protection laws. Our culture of respect means we do not misuse personal data in our possession. We believe:

  • User privacy and data protection are human rights
  • We have a duty of care to the people within our data
  • Data is a liability, it should only be collected and processed when absolutely necessary
  • We loathe spam as much as you do
  • We will never sell, rent or otherwise distribute or make public your personal information

This Privacy Policy may be changed over time. The most up to date Privacy Policy is published on our website and we encourage you to periodically review the website for changes.

2.0 RELEVANT LEGISLATION

Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

This site and business operations comply with the above legislation, all of which are stringent in nature.

3.0 PERSONAL INFORMATION THAT THIS WEBSITE AND BUSINESS COLLECTS AND WHY WE COLLECT IT

This website and business collects and uses personal information for the following reasons:

3.1 Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google does not grant us access to this. We consider Google to be a third party data processor (see section 4.0 below).

We also collect information through the use of cookies. Cookies are small files of information which save and retrieve information about your visit to our website. We may process data we collect to give you a more seamless, consistent and personalised experience such as providing you with personalised recommendations based on your use of the website. (see section 4.1 for further details)

3.2 Contact forms and email links

Should you choose to contact us using the contact form on our website, or via our social media channels, we collect and store your information in order to contact you to arrange your first taster workout.

3.3 Emails

If you choose to give us your email either when you come to the gym for free taster sessions or when you sign up, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third party data processor (see section 4.0 below).

Your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you.

While your email address remains within the MailChimp database, you will receive periodic (approximately twelve times a year) newsletter-style emails from us.

3.4 Member details

In order to support members via a RESULTS inc membership we collect certain personal information. This is only used in the care and support of you while you exercise. We only collect important information essential for this. We never share this information outside of the team and it is stored securely.

Your personal data will be available within RESULTS inc to only those who need access to the data and only to the extent necessary to meet the purposes specified in above. We will take appropriate measures to ensure that your personal data is appropriately safeguarded.

4.0 ABOUT THIS WEBSITE

All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.

4.1 Cookie Policy

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either ‘persistent’ cookies or ‘session’ cookies. A persistent cookie is stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date. A session cookie expires at the end of the user session when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website. You can refuse the use of cookies.

The pages on weareresults.com (the “Website”) are published by Results Inc ( “us” or “we”). Results Inc will not collect any information about individuals, except where it is specifically and knowingly provided by them. To find out how to permanently disable cookies in your browser, visit here.

The names and types of the cookies we use are:


5.0 OUR THIRD PARTY DATA PROCESSORS

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0.


6.0 DATA BREACHES

We will report any unlawful data breach of this website’s database, business operations or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

7.0 DATA CONTROLLER

The data controller of this website is: Results Inc Group Limited, a UK Limited Company

Whose registered office is:

Results Inc. Gym, 212 Northenden Road, Sale Moor, Manchester, M33 2PA

8.0 DATA PROTECTION OFFICER

Mr. Joseph Lightfoot, CEO, RESULTS inc, Email: joe@weareresults.com

9.0 CHANGES TO OUR PRIVACY POLICY

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the change log below.

9.1 Change log

22/03/2018 - Privacy policy instigated

06/08/2021 - Privacy policy reviewed